***MOST ORDERS ARE BACK TO SHIPPING THE SAME BUSINESS DAY!!!!*** USPS SHIPMENTS ARE EXTREMELY SLOW RIGHT NOW - WE SUGGEST USING A UPS SERVICE IF YOU ARE IN A HURRY FOR PARTS
**Please be aware that we are still experiencing an extremely high volume of orders. Please be patient as you can expect up to a 5 business day order processing time on some orders. Orders are processed in the order they are received. Expedited ship methods DO NOT mean expedited order processing.**
We strive to ship all in stock orders within 24 business hours unless otherwise noted in the product description or here on this page. Again this is our goal and cannot always be met.
Transit times shown for most shipping methods are only estimates!!! Guarantees are only based upon the guarantee put in place by the shipping carrier. Factory Minibikes provides this estimate as a courtesy.
***Free Shipping: Orders placed with the Free Shipping option must provide a physical address. If only a PO Box is supplied the order will be put on hold until a valid address can be provided*** NO EXCEPTIONS!!!
All issues MUST be reported within 7 days of delivery to you. NO EXCEPTIONS!
Any questions? Let us know!
Because of disruptions in normal business practices and increased online business impacting us & our carriers, all delivery methods may take longer than usual. Rest assured we are processing your order and will get it to you as quickly as possible. You will receive an automatic notification with tracking information as soon as your order ships.
Please be aware if you have ordered multiple items they may be shipped separately and could arrive on different dates.
We appreciate your understanding.
NEW SHIPPING UPDATES DUE TO COVID-19
During this Covid-19 pandemic please be aware that shipping carrier transit times are much slower than normal, so please plan accordingly. I DO NOT recommend expedited shipping options right now unless you are ok with the possibility of them not showing up as expected. There will be NO refunds issued for shipments that don't meet the expected ship times for that service.
UPS Suspension of Service Guarantee
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020.
As the effects of Covid-19 impact our infrastructure, we will continue to seek guidance from local, state, and national government entities to ensure that we fully align with their regulations. We are committed to continue operating globally except where constrained by government restrictions.